Consent

Using our website means you consent to this Privacy Policy and accept its terms.

Information We Collect

When we request personal information, we explain what we need and why we are asking for it.

When you contact us, we may receive your name, email address, phone number, message, attachments, and any other details you provide. Account registration or service requests may require your name, company name, address, email address, and telephone number for verification. We may also request payment or banking details when needed to complete a service.

We may automatically collect information about website use through cookies, log files, and IP server information.

How We Use Your Information

We use collected information for purposes that include the following:

• Improve, personalize, and expand website features and services based on how visitors use them.
• Use cookie information for analytics, storage, and performance review. You can disable cookies in your browser settings.
• Contact you directly or through service partners to provide customer support, updates, and information about our website or your requested services.
• Send marketing and promotional emails where permitted, with the option to opt out at any time.
• Apply security measures intended to reduce unauthorized access, data misuse, and malicious activity.

We do not sell personal information. We may share it as needed for legal matters, fraud prevention, payment support, or delivery of our services.

Log Files

Ecom Scaling Agency uses log files to record website visits, a common part of hosting analytics.

Information collected by log files may include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to personally identifiable information. The purpose of this information is analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like many websites, Ecom Scaling Agency uses cookies to store information such as visitor preferences and pages viewed. We use this information to adapt website content to browser types and other visitor information.

Google DoubleClick DART Cookie

Google may be a third-party vendor on our site and may use cookies, known as DART cookies, to serve ads to visitors based on their visit to our website and other sites on the internet. Visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy.

Third-party ad servers or ad networks may use technologies like cookies, JavaScript, or web beacons in advertisements and links that appear on our site. These technologies are sent directly to users' browsers and may automatically receive your IP address. They are used to measure advertising effectiveness and/or personalize advertising content that you see on websites you visit.

Ecom Scaling Agency cannot access or control cookies used by third-party advertisers.

Third-Party Privacy Policies

Ecom Scaling Agency's Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information, including their practices and instructions for opting out of certain options.

You can disable cookies in your browser settings. For detailed instructions, visit the website of your browser provider.

We do not sell, rent, trade, or share user data with third parties for marketing, advertising, or other commercial purposes.

Refund Policy

Ecom Scaling Agency is committed to customer satisfaction. If you are dissatisfied with our services, you may submit a written refund request within 30 calendar days of purchase. We review requests based on project status, services performed, and deliverables already provided.

CCPA Privacy Rights

Under the CCPA, where applicable, consumers may have the right to request that a business disclose the categories and specific pieces of personal data collected about them, request deletion of personal data collected about them, and request that a business that sells personal data not sell that personal data.

If you make a request, we have one month to respond. To exercise these rights, please contact us at info@ecomscalingagency.com.

GDPR Data Protection Rights

Where applicable, your data protection rights include the following:

• The right to access - You have the right to request copies of your data. We may charge a small fee for this service.
• The right to rectification - You have the right to request that we correct any information you believe is inaccurate and complete information you believe is incomplete.
• The right to deletion - You have the right to request that we erase your personal data, under certain conditions.
• The right to object to processing - You have the right to object to our processing of your personal data, under certain conditions.

If you make a request, we have one month to respond. To exercise these rights, please contact us at info@ecomscalingagency.com.

Children's Information

We take children’s online privacy seriously and encourage parents and guardians to participate in, monitor, and guide their online activity.

Ecom Scaling Agency does not knowingly collect personally identifiable information from children under 13. If you believe your child has submitted this information through our website, contact us immediately. We will make every effort to remove it promptly from our records.

Contact

For privacy questions or to submit a data rights request, contact Ecom Scaling Agency using the details below:

• Email: info@ecomscalingagency.com
• Phone: (281) 612-9551
• Address: 4607 COLONY HILLS DR SUGAR LAND, TX 77479